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Complaints & Dispute Resolution
Players must contact the Customer Service team for all issues. If for any reason, the Player is not satisfied with the resolution or the product/service and wish to register a complaint, it must be sent as an email to ...
Customer Support - Channels and Hours of Operation
Hours of Operation: The Customer Service team is available 24-hours a day, 7-days a week for player assistance. Support is available through the channels mentioned below. Channels of Support: Support Portal: Players can use self-help articles ...
Reopen my Account
If you would like to reopen your Stardust Casino account, please send your request to Customer Support at Support@ab.stardustcasino.com . With your request, please answer two (2) of the following questions: Wat is your last deposit amount and/or ...
Stuck Game
If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...
Update Email
If you mistyped your email on registration, no longer have access to your original email, or need to update your email address for any other reason, you can do so by sending your request directly to our security team at ...